GOVERNANCE & STANDARDS

Compliance Framework

A clear overview of our licensing, policies, and your rights as a client.

Trading Entity: Tank Insurance Pty Ltd (ABN 83 667 323 579)
Authorisation: Corporate Authorised Representative No. 1305231
License Holder: Metrix Connect Pty Ltd (ABN 55 742 327 931 | AFSL No. 525491)

Outlines the services we provide, how we work, and your rights as a client.

How we protect your personal information in line with the Privacy Act 1988 (Cth).

Our process for efficient and fair resolution of any concerns about our service.

How we support customers experiencing vulnerability, family violence, or financial hardship.

As a member of NIBA, Tank Insurance is bound by the Insurance Brokers Code of Practice, ensuring we act in your best interests.

Tank Insurance is part of the Steadfast Network, the largest general insurance broker network in Australasia, providing robust compliance support.

If you have a question about our compliance, privacy practices, or wish to lodge a complaint, please contact our team directly.