Smarter business insurance

Information Technology Insurance.
Cover for IT Professionals and Tech Businesses.

Code cutting-edge software, manage networks, or offer tech solutions with confidence. Tailored protection for the fast-paced world of IT.

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Understanding IT Insurance

What Does Information Technology Insurance Mean?

Information Technology Insurance (often called IT Liability Insurance) is a specialised policy designed for IT professionals and businesses.

It combines Professional Indemnity and Public and Products Liability cover into one package, ensuring there are no gaps in protection. This means you're covered for claims related to your professional services and incidents involving third parties or products.

It's built for the fast-paced, ever-changing world of tech, where risks like data breaches, software failures, or client disputes can happen unexpectedly.

WHO SHOULD CONSIDER IT INSURANCE

Is IT Insurance Right for You?

If your work involves technology, chances are you need this cover. Here's who should consider IT Insurance:

IT Consultants providing systems, network, or software advice
Software Developers building applications and custom solutions
Network Engineers handling setup and maintenance
Web Developers creating websites and e-commerce platforms
IT Contractors working on-site or remotely
Data Processors and Warehousing Companies
Managed Service Providers (MSPs)
Tech Startups seeking growth-focused protection

RISK ARCHITECTURE

What Are the Critical Risks It Covers?

IT Insurance is designed to address the unique challenges of the technology industry. Here are the main risks it typically covers:

If a client claims your advice or service caused them financial loss—such as software failure leading to downtime—you're covered for compensation and legal costs.

If client data is compromised due to a hack or ransomware attack, your policy can cover legal fees, client compensation, and business interruption costs.

If your work accidentally causes harm—such as tripping over a cable and damaging a client's server—this can cover repair costs or medical claims.

Unintentional breaches of copyright, trademarks, or patents can be covered, protecting you from costly legal battles.

If your service or product fails—such as a crashed management system—the policy can protect you against claims due to client losses and legal fees.

If a cyberattack or equipment failure halts your operations, you're covered for lost income during downtime.

The specific coverage depends on your activities, client base, and the nature of your technology services. We'll work through what you actually need.

IT professional working on code

Why IT Professionals Need Specialist Cover

The technology sector moves fast, and so do the risks. Data breaches, software failures, and client disputes can happen unexpectedly. Standard business policies often don't address the specific exposures IT professionals face.

We understand the unique challenges of the tech industry. Whether you're a solo developer or running a managed services firm, we can help you find cover that actually matches your work—not a generic policy that leaves gaps.

We help IT professionals find policies that match their actual work—not generic cover that leaves gaps.

TECHNICAL ANALYSIS

Critical Risks We Address

When we're quoting IT insurance, we consider these key risk factors to ensure your coverage is comprehensive:

01

Professional Negligence: Claims from clients alleging your advice or service caused financial loss

02

Data Breaches: Compromised client data from hacks, ransomware, or security failures

03

Property Damage: Accidental harm to client equipment or premises during your work

04

Intellectual Property: Unintentional copyright, trademark, or patent infringements

05

System Failures: Product or service failures causing client losses

06

Business Interruption: Lost income when cyberattacks or equipment failures halt operations

01

Professional Negligence: Claims from clients alleging your advice or service caused financial loss

02

Data Breaches: Compromised client data from hacks, ransomware, or security failures

03

Property Damage: Accidental harm to client equipment or premises during your work

04

Intellectual Property: Unintentional copyright, trademark, or patent infringements

05

System Failures: Product or service failures causing client losses

06

Business Interruption: Lost income when cyberattacks or equipment failures halt operations

Service Excellence

Why IT Professionals Come to Us

You get a small team of brokers who understand the technology sector. No call centres. No waiting on hold. When you need to update your policy or make a claim, you speak to the same person who set up your cover.

We know the difference between a software developer's exposure and a network engineer's. We understand why a data processor needs different cover than a web developer. That knowledge means we can match you with the right policy—and advocate for you when claims arise.

KNOWLEDGE BASE

Frequently Asked Questions

Solo IT professionals are just as exposed to risks as larger firms. A single claim could significantly impact your personal finances without insurance. Professional indemnity and public liability cover are particularly important when you're operating as an independent contractor.
Many IT Insurance policies offer worldwide cover, protecting you from claims in foreign jurisdictions—which can be important for global tech businesses. Check your policy wording and discuss your international exposure with your insurer or insurance broker to confirm you have appropriate cover.
If the software is part of your professional services, even free work can lead to claims—for example, if it fails and causes client losses. Confirm with your insurer that non-commercial work is included in your policy.
If your reliance on a cloud provider causes a client loss—such as downtime from a misconfigured cloud setup—your policy may cover it. However, failures by the cloud provider itself are typically excluded. We can review your policy to clarify what's covered.
IT Insurance (often called IT Liability Insurance) is specifically designed for technology professionals. It typically combines Professional Indemnity and Public and Products Liability cover into one package, ensuring there are no gaps in protection for tech-specific risks like software failures, data breaches, or system errors.

Get the Right Cover for Your IT Business

Call us on 02 9000 1155 or request a quote online. We'll ask about what you actually do and find cover that matches your work.